Why is my Predator Helios Neo 16 (PHN16-71-74LT) keyboard backlight not working?

christopherlgibson
christopherlgibson Member Posts: 2 New User

I reinstalled Predator Sense, updated intel and nvidia drivers, updated the C++ drivers, unplugged the charger, plugged in the charger, made sure Acer Lighting Service was running. I cannot seem to get this thing to work right.

It randomly comes on and turns off after no more than 2 minutes or so. I'm not even sure what is triggering it to turn on when it does.

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