Aspire C24 doesn't power up the C24 froze on re-boot

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hirschhs
hirschhs Member Posts: 2 New User
edited November 2023 in All-In-One PCs

My less than 12 months old C24 doesn't boot up. The power light flashes for less than a second and then nothing. The power switch feels unstable and I wonder if it's not making contact. I had previously updated drivers and the C24 froze on re-boot, I turned it off and from then, it hasn't turned on at al.

[Edited the thread to add issue detail]

Answers

  • Commodore_1995#
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    Olá! Can you provide the exact model? Example c24-865. It's difficult to diagnose online. But if the power light comes on and then goes off, it's because the two input MOSFETs are probably faulty holding the short.

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  • StevenGen
    StevenGen ACE Posts: 10,068 Trailblazer
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    Don't do anything to your AIO C24, send it back to Acer Tech Support as that is the best fix, as this should not be happening to a brand new AIO PC!