CAMERA Application on Iconia W510

meriweather
meriweather Member Posts: 2 New User

With a new W510 tablet I tried the camera app and it asked me if I wanted to turn on the webcam and microphone.  I responded negatively since I just wanted to use the forward facing 8M pixel camera. But then I got an error message telling me I did not have permission to use the app.  After hours of searching for answers, phone calls to MS and Acer support, downloading and installing drivers, etc., it turns out that when I responded negatively to the webcam question, it turns off ALL camera operations.  All I needed to do was go to camera settings and turn on the webcam and microphone. (Open Camera App, Swipe in from right edge, tap the settings option)  Now the camera works.  So there is no way to independently turn off the webcam and microphone without disabling all the camera functions.  Unfortunate.  And only one in three tech support reps seem to understand this.

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