A315-42 RAM trouble, when installed Linux it shows only 6GB RAM available but i have 8GB RAM install

FunkyBiTE
FunkyBiTE Member Posts: 1 New User
edited November 2023 in Aspire Laptops

Good day!

I have a problem with my Acer Aspire A315-42 with extended RAM.

In stock in the laptop is installed 1 module 8Gb RAM DDR4-2400, i have installed same module, and now i have two modules (Crucial DDR4-2400 2x8Gb).

In BIOS i see 16384 Mb RAM installed…

But, when i load Windows/Debian/Linux etc. it is only 6Gb available…

I changes modules between slots, installed another modules (Kingston DDR4)

In specifications: Maximum Supported System Memory is 16Gb

My laptop https://www.acer.com/us-en/support/product-support/A315-42/NX.HF9ER.029/details

BIOS version is 1.11 Rev. 5.0

Help me, please

[Edited the thread to add issue detail]

Answers