Acer 515-56 Keyboard is not responding correctly after Update 23H2 windows 11.

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Tiani
Tiani Member Posts: 2 New User
edited November 2023 in Aspire Laptops

Please fix the system of the latest firmware of Acer 515-56 or known as aspire 5. The keyboard is misbehaving. When you press "rt" it will continuously type "rttttttttttttttt...". The only way to stop it is to spam press "rt" on the keyboard. I had identified this problem. Since I reinstalled windows lower than the latest. The keyboard works perfectly fine. So I therefore conclude the latest update is bugging on keyboard. Please raise an issue and make a bug fix of it. Now my laptop automatically updated again and it's irritating me. It's not on the connection of the keyboard guys it's on the firmware they released

[Edited the thread to add model name]

Answers

  • Commodore_1995#
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    Hello! Have you tried updating the bios to version 1.35?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • Tiani
    Tiani Member Posts: 2 New User
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    Yes! Currently its bios version is 1.35. Keyboard isn't working. What could be possibly the fix of it without reverting to previous updates....................

  • Commodore_1995#
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    Have you tried disconnecting the lition battery and keyboard?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Puraw
    Puraw ACE, Member Posts: 9,580 Trailblazer
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