Acer Aspire C27 865 - All in one - LCD screen unreadable

HTLSonia · November 2023

We have an Acer Aspire C27 which has a broken LCD screen where the entire screen is unreadable when it is turned on (it was broken a couple of years ago when a pair of scissors hit the screen by accident).

Have been able to still use PC by using a second monitor through HDMI cable. It was all working fine through extra monitor yesterday, but for some reason, the screen display has now gone back to the original Acer Aspire screen (not the spare one), where you can't work out what's on the screen.

Is there any easy way please I can get the image back to the spare second screen as you can't actually see what you are doing on the Acer screen since it is damaged?

Suggestions are greatly appreciated. Many thanks.

StevenGen · November 2023

https://community.acer.com/en/discussion/694231/acer-aspire-c27-865-all-in-one-lcd-screen-unreadable

The only thing that you can do is check your connection cable to the external monitors HDMI and the cable to this monitor, also check the HDMI cable plug if its damaged in any way at both the HDMI port of both the external monitor or the C27-865 port, as that is where the issues are, if the cable and ports worked before.

Otherwise, you need to replace your Acer C27-865 AIOs LCD screen, which the Part # details are below for your C27-865 AIO. I found a place (as a guide for you and what you should be looking at) its a "27" Acer Aspire C27-865 LED LCD Non Touch Screen Display FHD 1920x1080 30 pin" screen, this screen is in my neck of the woods Australia where its priced at AUD $365.67 which is about USD $234.94, so that is what you are looking at but probably cheaper, if you can get a screen in your area, if not then contact Acer in your country and see if they can get this screen for you and fit it also or search the web and see where you can buy this screen. Good luck and hope this has helped you out.

Acer C27-865 Replacement Screen Details