ACER Nitro 17 How do I use the wrong power supply ACER sent me?

regnet_65

I ordered a power supply for the ACER Nitro 17 and got the wrong one. ACER refuses to give me the right one because of a 15 DAY RETURN POLICY!?!?!? Is there an adaptor to make the wrong one work since ACER has such terrible customer service?

[Edited the thread to add issue detail]

StevenGen

https://community.acer.com/en/discussion/694222/how-do-i-use-the-wrong-power-supply-acer-sent-me

Which exact model Nitro AN17 have you got, as the below adaptors are all suitable for the Nitro AN17-41 or the AN17-51, and as you can see they are very much the same.

If you breached the Acer 15 day return policy than there is nothing that you can do but use the adaptor that you have, if Acer supplied you with an adaptor for the appropriate Nitro model that you have, then it will work, if its a totally different adaptor model and the Acer supplied adaptor doesn't work or power your Nitro AN17 on, then I'm sure that Acer will exchange it, as all you need to do is explain it to them properly.

This is the Nitro AN17-51 adaptor models used:

This is the Nitro AN17-41 adaptors models used: