Why kernel issue on Acer One 14 i5 1155g7? Is There windows 11 incompatibility issue?

ItsNeeraj22 Member Posts: 8


I have windows 11, SSD BIWIN CE480Y2D100-512G, I have received this laptop like 4 days ago, brand new laptop, and it shows frequent auto-shutdown issue. It auto-shutdowns "AFTER ENTERING LOGIN PASSWORD", "DURING SOFTWARE INSTALLATION" and "WHILE LAUNCHING A APP/SOFTWARE/GAME". It just shutdowns anytime you never know when it will happen. it don't work "Unless it shutdowns 4-5 times" continously,Can anyone tell me what is happening?