[ACER PREDATOR HELIOS 300 PH315-53 PROBLEM] — My laptop won’t turn on and it is not charging.

joshrdgzmn
joshrdgzmn Member Posts: 1 New User

[ACER PREDATOR HELIOS 300 PH315-53 PROBLEM] — My laptop won’t turn on and it is not charging. I already tried using other outlets or power source but it’s still not charging nor turning on. The battery is built-in that’s why I was not able to troubleshoot. So, I went to the repair shop and they told me that the problem is the keyboard itself; The power button doesn’t work. They said the solution is to replace the keyboard — isn’t weird that I’ve almost never used the built-in keyboard because I have my own external mechanical keyboard then it just broke like that? So my question is: Is there any way that I can bypass that power button? or is there any other feasible option other than replacing the keyboard? Thank you! Acer Predator Helios 300

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,484 Trailblazer
    edited October 2023

    No, you cannot bypass the Power Button and I don't believe that this is your problem as the battery is also not charging.

    The battery is almost 3 years old which could mean the capacity is too low for charging. Before replacing the battery try to do this:
    Power drain + CMOS reset: Open the back of the laptop, disconnect the battery cable from the motherboard and remove the battery. Locate the CMOS module in the battery slot and under a plastic cover (with 2 twisted wires Red and Black) and remove the CMOS coin battery. Shorten the +/- contacts inside the CMOS capsule for 2 seconds with a bended paperclip and put the coin battery back with the + sign facing up, close the CMOS capsule. Unseat/reseat the 2 DDR4 modules. Next, press the Power Button on the keyboard for 10-15 seconds after that replace and reconnect the battery to the motherboard. Close the laptop, plug-in the adapter and try to boot.