Acer Swift 3 2022 fingerprint scanner issue

ad02
ad02 Member Posts: 3 New User
edited October 2023 in Swift and Spin Series

Something weird is going on with my device's fingerprint scanner. Previously, when the screen is turned off and device is locked, I'd just touch the fingerprint scanner to unlock the device. Now, I have to press the fingerprint scanner to unlock the device instead of simply touching the scanner. Touching the scanner wouldn't do anything. Screen doesn't even come up. Sleep is set to never. I've already tried uninstalling the fingerprint scanner from the device manager, restarted the laptop, same thing is happening. It's a minor concern, but seems strange.

Any thoughts?

Thank you!

[Edited the thread to add model name to the title]

Answers