Aspire 515 48M, in zoom app if someone shares a music video the audio is spotty and musicians muted

thurlow
thurlow Member Posts: 4 New User
edited October 2023 in Aspire Laptops

When using zoom and someone shares a music video the audio is spotty and musicians muted. If i plug an external device in it is the same and then when i unplug the external device the sound returns to the internal speakers and is fine. It is fine for everyone else on the video call. All drivers and zoom settings correct and up to date. Please help!

[Edited the thread to add issue detail]

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