a715-75G-533K Nvidia GTX 1650 TI error code 43 actually isn't using the Nvidia graphics card

Mathieu1995

Hello,

My Acer aspire 7 went for repair to Acer a couple of weeks ago since it wouldnt turn on anymore, after I received it back it updated to windows 11 and seemed to worked fine, only recently I noticed that my laptop actually isn't using the Nvidia graphics card. So I checked Device manager and it showed code 43. I tried every solution I could find on the internet, updating all drivers, deleting all the drivers and installing them again. Nothing seems to work. When I update the drivers the yellow triangle and error code disappear for a while, but it's still not using the Graphics card, it's not showing up in task manager and runs only on the Intel Graphics. After restarting my laptop the error code is back again.

I hope this community can help me out, Thanks!

[Edited the thread to add model name to the title and add issue detail]

StevenGen

https://community.acer.com/en/discussion/693447/nvidia-gtx-1650-ti-error-code-43

What is your Aspire 7 exact model number? As if you can’t fix the Error Code 43 by the usual software fixes then your dedicated NVidia GPU is damaged and you either use the laptops cpu integrated graphics or and if you need a dedicated NVidia graphics, then you will need to buy and change the mainboard with a new NVidia GPU mainboard for your Aspire 7 laptop,

There are no other alternatives as a soldered-on GPUs can't be change, well they can be but there are no bare bone GPUs around to buy and even if there are on eBay or web marketplaces, be aware that most of them will be faulty “SO DON'T BUY ONE” as NVidia or AMD don't sell their bare bone GPUs new, and your only other option is to buy a new mobo. Good luck.