Acer from Amazon never was delivered

ariasxss
ariasxss Member Posts: 2 New User

I bought a new computer from Amazon USA and was delivered in Florida, Amazon said that the computer had already been delivered by 10/04 but the computer never arrived, and was signed for someone in the place who was on vacation. So I want to know if Acer can provide me with help with this computer because Amazon doesn't want to provide me any information about the delivery.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,679 Trailblazer

    Lessons learned: buy high tech. electronics not online but from a thrusted "Brick & Mortar" shop that will let you try it out before buying and provides full after sales support and technical documentation like service guides from the vendor. I know this means you may have to travel a bit instead of easy ordering from your "armchair", but it can avoid disappointments and a lot of misery like lost time and money. 😉

  • ariasxss
    ariasxss Member Posts: 2 New User

    Yeah, I know it, but it was a gift and I want to buy it from Amazon like always I did.

  • Puraw
    Puraw ACE, Member Posts: 14,679 Trailblazer
    edited October 2023

    Windows Laptop configurations are also too involved to buy online with tens of different component provided by different vendors and assembled all over the world not necessarily following the laptop vendor's generic specifications published online with the meaningless "Up To" qualifiers, so you need to physically verify all that in the shop, is the screen refresh rate as advertised is it an IPS or TN, is it DDR5 and not soldered RAM, etc., etc.