how do I get the download to update my bios on the acer nitro 5 an515-54?

shieldmaiden
shieldmaiden Member Posts: 1 New User

my laptop is out of warranty, so I am unable to get in touch with acer reps and their website seems to keep glitching. Every time I put in my serial number to get the bios update the page reloads back to previous page. my latest bios on my laptop is 2017. I am unable to continue my windows updates due to compatibility issues and was advised by Microsoft to update my bios. I was able to update my husband's MSI bios updated no problem, but I am going in circles with acer and getting very irritated. I've already reached out to the third-party service, and they were no help either. I just need the file for the newest updated bios. I understand my warranty is no longer active but i should be able to continue updating my system to keep it running smoothly. Any suggestions or information on how to proceed would be greatly appreciated.

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