Aspire A514–54-51A6 Blank screen issue and no Acer logo

zahirs10
zahirs10 Member Posts: 2 New User
edited October 2023 in Aspire Laptops

Hi, I have been have an issues over the last few days where 2.5 year old laptop displays a blank screen ( no Acer logo) I can only here the fan running, been able to power off and power back on to get it working, however now it’s not coming on at all, just getting a blank screen and fan in the background.

Can anyone help at all. Thanks.

Model- N20C4, Aspire

[Edited the thread to add model name to the title and add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,025 Trailblazer
    edited October 2023

    Your laptop is NOT known as the Model- "N20C4, Aspire" its known as the Aspire A514-54 or the A514-54G or theA514-54S. With the blank screen it could be numerous issues, like faulty ram, faulty main power stage with a blown capacitor or a mostat that could have blown the gpu, a faulty eDP cable/plug or screen. You need to take your laptop to either Acer Tech Support or a technician in your area. This is NOT something that you can fix yourself with doing a reset or reinstalling windows, you have a hardware problem with your laptop, and you need special tools to fix the black screen of your laptop.

  • zahirs10
    zahirs10 Member Posts: 2 New User

    it’s the A514–54-51A6, thanks for the reply