Predator 500 keyboard gives intermittent issues, please help with a permanent fix.

ZeroSbatta
ZeroSbatta Member Posts: 6

Tinkerer

edited October 2023 in Predator Laptops

My laptop keyboard hasn't worked for a few days. it's not the first time this happens, every time it resolves itself but I don't understand why it happened. I reinstalled the drivers, played with the settings and of course restarted the PC. some advice?

I'm now using the on-screen keyboard

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,501 Trailblazer

    If OSK and an external USB keyboard are working OK you may have a bad KB cable contact or HW keyboard issue. I recommend bringing your laptop to Acer Services in your country to check the Keyboard and reset BIOS to factory defaults.

  • ZeroSbatta
    ZeroSbatta Member Posts: 6

    Tinkerer

    Okay; I tried to enter the bios to understand if it was a hardware problem, and magically the keyboard started working again. I had forgotten about it, but last time it was resolved like this too. If I can help anyone else with the same problem (my laptop is an acer predator 500)