My A515-56G nvidia MX350 gpu not working Recently I did only SSD and RAM upgrade.

manurajv
manurajv Member Posts: 5 New User
edited October 2023 in Aspire Laptops

I was trying each and every method including uninstalling drivers with DDU, changing my OS(I used windows 10, windows 11 both 21H2 and 22H2 builds), updated with windows update, installed from nvidia website, installed using driver installation softwares and etc. I have found below things when I was trying to fix this.

  • Every time after restarting the laptop it shows caution mark with the driver in device manager.
  • GPU is not showing in task manager(only intel gpu is there).
  • In advanced display setting also I can see only intel gpu.
  • In system information under display adapter it shows the MX350 but there adapter ram value is not available.

Actually I don't know when it stopped working. But I'm really suffering with this issue. Recently I did only SSD and RAM upgrade. Please give me a solution for this.

[Edited the thread to add issue detail]

Answers

  • Hello! What is the error code that appears in device manager?

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  • manurajv
    manurajv Member Posts: 5 New User

    This is the error message

  • manurajv
    manurajv Member Posts: 5 New User

    Please somebody help me. 😓

  • Download a program called DDU and run it in safe mode.

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  • manurajv
    manurajv Member Posts: 5 New User

    I did this. Still not working. 😓

  • The Code 43 error on your laptop’s GPU typically indicates that there’s an issue with the graphics device. Here are some steps you can take to troubleshoot and resolve this problem:

    Update the Device Driver:

    Make sure you have the latest driver for your GPU. Windows 10 automatically downloads and installs driver updates for many devices, including graphics cards.

    If you recently installed a new driver or an update, consider rolling back to a previous version to see if that resolves the issue.

    Run the Hardware and Device Troubleshooter:

    Windows has built-in trouble-shooters that can identify and fix common hardware problems. Run the Hardware and Device troubleshooter to check for any issues related to your GPU.

    Apply the recommended fix if any issues are detected.

    Uninstall and Reinstall the Device Driver:

    In the Device Manager, uninstall the graphics driver.

    Turn off your laptop and unplug all external devices, including the AC adapter and battery.

    Reboot your laptop and reinstall the graphics driver.

    Remember that Code 43 is often related to hardware problems, so if these steps don’t resolve the issue, it might be worth checking the physical connections and ensuring that your GPU is functioning correctly. Also look at the NVidia Forum Code 43! PLEASE HELP!

    • If the problem persists, consider seeking professional assistance or contacting the manufacturer for further guidance

  • manurajv
    manurajv Member Posts: 5 New User

    I tried all these ways. But the problem not solved. 😔😔😔

  • Have you tried reinstalling windows again?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)