XB323QK NV LightSense is awakening by itself

admin3 Member Posts: 3 New User

I turned 'Lighting' to disabled, but after few hours, it turned on automatically, with blue light.

However, when I check OSD menu, Lighting option is already set to 'Disable'.

So I had a contact to Korean-Service Center, and got a unpublished firmware. (20230224 V011)

After I updated my monitor with new firmware, I reset settings and unplugged the power cord.

But it is still not solved.

It seems like there are more people who have same problem.

I strongly recommend Acer to publish new firmware.