No RestoreHealth switch on DISM version on Acer TRAVELMATE 7750G; how to use Mount-Wim instead?

Travelmate7750G
Travelmate7750G Member Posts: 40 Troubleshooter
edited October 2023 in TravelMate and Extensa

System File Checker found corrupted system files on my Acer Travelmate 7750G Windows 7 SP1 computer. None of the other solutions worked, so I'm down to two. One is to use the 5-disc set that I got from Acer support to set the computer back to the way it was when it left the factory. I would have to reinstall software I installed after I bought it, and some are custom installations that take a lot of time. The other solution is to replace the corrupted system files from the boot.wim file on the boot disc. My DVD/CD combo drive is drive D, so I thought I would use this command:
dism /online /Cleanup-image /RestoreHealth /source:D:\sources\boot.wim
There are two versions of DISM.exe on the computer, each has a backup copy, but both versions have the same set of switches. The Windows 7 PRO SP1 dism command lacks /Cleanup-image /RestoreHealth and /source switches. There is a /Mount-Wim switch, but I don't know the command to enter. Does anyone know the DISM command for me to enter with this set of switches?
C:\Windows\system32>dism /?

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

DISM.exe [dism_options] {WIM_command} [<WIM_arguments>]
DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options]
{servicing_command} [<servicing_arguments>]

DESCRIPTION:

DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.

WIM COMMANDS:

/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo - Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim - Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim - Recovers an orphaned WIM mount directory.
/Cleanup-Wim - Deletes resources associated with mounted WIM
images that are corrupt.

IMAGE SPECIFICATIONS:

/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.

DISM OPTIONS:

/English - Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir - Specifies the path to the system-loader file named
BootMgr.
/LogPath - Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.

For more information about these DISM options and their arguments, specify an
option immediately before /?.

Examples:
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:\test\offline /?
DISM.exe /Online /?

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,165 Trailblazer

    Try this instead: Open the Command Prompt as administrator in W7 and paste this command in the Command Prompt window followed by pressing the Enter key: Dism.exe /online /cleanup-image /restorehealth it will take a while but let it finish "Successfully". If it hangs press the Esc key and rerun till it completes successfully. Then paste this command in that same Command Prompt window followed with Enter: SFC /scannow that will finish with repaired or could not repair some files, rerun SFC till you see "Found no integrity violations" Don't change the sequence of these 2 commands and make sure you are online and internet is working.

  • Travelmate7750G
    Travelmate7750G Member Posts: 40 Troubleshooter

    Dism.exe /online /cleanup-image /restorehealth doesn't work because, as you can see from the above, /restorehealth is not in DISM Version 6.1.7600.16385.


    SFC /scannow didn't work, which is why I said (above): "None of the other solutions worked, so I'm down to two. One is to use the 5-disc set that I got from Acer support to set the computer back to the way it was when it left the factory. I would have to reinstall software I installed after I bought it, and some are custom installations that take a lot of time. The other solution is to replace the corrupted system files from the boot.wim file on the boot disc."


    What DISM command should I enter? See above for what is available in DISM Version 6.1.7600.16385. For example, /restorehealth isn't included, but /Mount-Wim is included. The path for the wim file is D:\sources\boot.wim

  • Travelmate7750G
    Travelmate7750G Member Posts: 40 Troubleshooter

    I have Windows 7 X64. In the first of those two webpages, dism /online /? shows that /Cleanup-Image is available. I entered the following command:

    DISM /online /Cleanup-image /RestoreHealth /source:D:\sources\boot.wim

    That's not supported in Version 6.1.7600.16385. I can't see from either of those two webpages what command to enter to repair the corrupted files. The system files are on the wim file (at D:\sources\boot.wim). Purow, you're probably more knowledgable than I am. If you know, what DISM command should I enter to repair or replace the corrupted system files?