Aspire V3 the screen is stuck showing a white envelope.

jorogers2023
jorogers2023 Member Posts: 1 New User
edited October 2023 in Aspire Laptops

started up my laptop after several years of not using it and the screen is stuck showing a white envelope

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,999 Trailblazer

    Bring it to a computer repair shop, probably connections need cleaning, battery needs to be replaced and whole lot of other chores.

  • StevenGen
    StevenGen ACE Posts: 12,027 Trailblazer
    edited October 2023

    What Aspire V3-xxxx laptops do you have (as I've got a V3-571G that is used probably 5 times a year and it still works 100%) as any computer will boot if its booted at least a few times a year and not left idle and turned off for a few years. Not Starting any laptops or desktops or any PC, after its been turned off for a few years could have done allot damage to the battery, ram, hdd, cpu and gpu, so all these components should be looked at and replaced if they are damaged with corrosion or the battery is faulty, as it will stop the laptop from booting. Have a look at all these components of the laptop inside and clean all these components and also do a hard reset, by taking the main battery out, the bios battery (or replace bios battery) and clean all these components pins and then try to reboot the laptop, as doing all this should reboot your laptop.