AN515-45-R6XD post MB replacement, though it shows as charging device does not charge.

FurriesAintGood
FurriesAintGood Member Posts: 2 New User
edited October 2023 in Nitro Gaming

My laptop had a short about a month ago, thankfully it didn't void the warranty and I could get the motherboard repaired from the store. However, when i did get the laptop back, i noticed that the battery would show that it is charging but the charging wouldn't go up, it would only drain even while plugged in. After a few days, the battery reached 0 and went back to 100% suddenly. I thought it was a software issue and i unplugged my laptop and it shut down instantly. I turned it back on while it is plugged in and it works. The issue with the laptop is that it takes around 5 minutes to boot as it is stuck in the "acer" bootup screen sometimes, and the orange LED light is blinking. The blue one is constant however. I tried playing some games and they run smoothly, but sometimes the FPS drops to 10 and the audio cracks up. It is getting very frustrating.

Is the GPU not getting enough power from the battery? I might have to replace the battery soon enough, but I am not sure if that is the only problem behind it.

tl;dr, battery probably has issues, gpu not getting enough power, lags a lot.

Model: Acer Nitro 5 AN515-45-R6XD
Processor: Ryzen 5 5600H with Radeon Graphics
Dedicated GPU: RTX 3060 Laptop GPU
RAM: 16 GB DDR4 3200 MHz

[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,441 Trailblazer
    edited October 2023

    The amber charge LED light blinking indicates a depleted battery that probably won't take charge anymore (bad cells) The 5 minutes booting time is not related to power but hangs on a rogue or missing driver, are you sure it is not 2-3 minutes? So what to do?
    Get a new battery, reset BIOS with F9 and uninstall these 2 battery drivers with Device manager, go online and reboot:

    Do one full charge cycle with your new battery for BIOS and Windows to register the capacity, you only need to do that once.
    Boot to Safe Mode (in Windows press Shift and click on Restart, then click on Restart Safe Mode F4 in the Troubleshoot Advanced menu) If your boot time in Safe Mode is normal you know you have driver (possibly dGPU Nvidia driver) issues. Browse this forum how to fix that with Safe Boot in MSConfig. You can also check the boot performance log after you disabled Fast Startup in Power Plan and let the system run 1 day to populate the stats: Open Event Viewer and navigate to Applications and Services logs, Microsoft, Windows, Diagnostics Performance, Operational. On the right side screen double click on boot performance monitoring with a red error suffix and copy the text to Notepad for reading. It will report what caused the boot delay (degradation) and hopefully with a meaningful app or driver that you can update or disable.

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