Video, Keyboard and Mouse Freezing

Smudger917 Member Posts: 1 New User

While playing on-line videos, after about 10 minutes, although the internet strength is good, the buffering circle appears and after a further few minutes the screen freezes completely. At the same time the mouse and keyboard become inoperative and the PC has to be shut down via the on/off button. This has been happening, on and off, since I bought the PC in May 2023.


  • Hi! What is the exact model? Example: AN515-55-5890.

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