can't enter as system admin I can't even reboot my pc

Meyraviat1
Meyraviat1 Member Posts: 2 New User
edited September 2023 in Swift and Spin Series

i can login as system admin on my pc

i dont remember entring any password and yet microsoft is asking me to enter one

i cant even reboot my pc

please help

thanks

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,494 Trailblazer

    Place the mouse curser in the password box and just enter (blank) or if you have a Microsoft account, use that to login

    If that did not work:

    Keep the shift pressed down and click on Restart that will get a blue screen with the Troubleshoot menu, select Restart with F4 (Safe Mode) or the Command Prompt. Paste this in the Command Prompt: net user "Administrator" /active:yes

    Administrators don't need a password to log in but maybe the user account got corrupted. If you don't have a MS account and none of the above methods worked, reboot and when you see the Acer logo press Alt+F10 that will also get the Troubleshoot menu where in Advanced you can Restart to Safe Mode (F4 or 4) and open the Command Prompt and paste net user "Administrator" /active:yes

    Check this MS link also: https://answers.microsoft.com/en-us/windows/forum/all/create-user-account-in-safe-mode/05938398-6ee6-43c2-bc1b-ea9486e99f79

  • billsey
    billsey ACE Posts: 34,932 Trailblazer

    The defaults for Windows is to have an Administrator account that is disabled. You have to actively enable it, as suggested, before it is usable. Just login as yourself…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Meyraviat1
    Meyraviat1 Member Posts: 2 New User

    nothing help

    i have 2 users - one is locale and protected with pin number and another one that is the user with the all the SM authorization and is protected by password that i dont know or remember correctly.

    i dont have a BitLocker, so i need to reboot my PC with a flashdrive

    so i went and boght a usb flashdrive and did the reboot with the shift but the system doesn't recognise any boot system/

    im trying not to pull al my hair😨

  • billsey
    billsey ACE Posts: 34,932 Trailblazer

    Take a picture of the error message it generates when you try to boot it up and show it to us.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.