Acer Predator G9-793 not charging

Zack_13358
Zack_13358 Member Posts: 1 New User

I've had my laptop for about 5 years and it has stopped charging. When I unplug the charger it completely cuts the power and the battery charge light is yellow and blinking very slowly. I've tried reinstalling the battery drivers through the device manager, doing a battery reset with the button on the back side but still no luck. The battery just reports 0% and it's not just Windows NT where this happens, it also happens on GNU/Linux. I've also made sure that the RAM and harddrive cover was seated properly as the chassis intrusion switch disables the battery.

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