My Acer Spin 3 is shutting down instead of sleeping

Kris10 Member Posts: 2 New User

I have done everything. Completely re-installed Windows, adjusted all my settings, put all my BIOS settings back into default mode, reset the battery, and nothing seems to be working. Every time I leave my laptop unattended for the allotted amount of time based on my settings, it shuts down closing all my applications. I'm open to anything to help!