Helios 300 PH315-53 Wifi keeps dropping randomly. Please help.

AntJac87 Member Posts: 6


edited September 26 in Predator Laptops

Hi all. Hoping someone can help me. I have an Acer Predator Helios 300 (model PH315-53). I sometimes get issues with my wifi dropping randomly. I've looked online and through search engines etc and made amendments to power plans and the "Allow computer to turn off device" tickbox in Device Manager properties is unchecked however I am still getting issues.

I have a Killer Wifi 6 AX1650i network card. I understand that i can update the driver direct from Intel site however when i run the performance suite update it says it can't install it as Directory services isn't found.

Am i downloading the wrong package? Bit confused on where to go next so i'm hoping someone can help me please.

Thank you

[Edited the thread to add model name and issue detail]