Predator Helios 300 (G3-572-7570) Battery charges but constantly switches from Battery to AC.

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Answers

  • AKSKMY
    AKSKMY Member Posts: 28 Enthusiast WiFi Icon

    Hi realised the battery is also bloated. I realised also that if I unplug the battery from the laptop I wouldn't be able to use the HDD. As such is there an alternative recommendation to still use the SATA HDD without battery? I've actually placed order for a SATA external USB 3.0 enclosure but not sure if that would work? Anyone tried it before? Would there be any issues?

  • jtd_tdg
    jtd_tdg Member Posts: 3 New User

    I'm having intermittent charging issues as well. Fyi, I have two Acer Swift Edge 16 laptops, one about about 10 months older:

    1. Newer SE 16's model #: SFE16-42 (Fedora 40 Workstation)
    2. Older SE 16's model #: SFA16-41 (Windows 11 Pro)

    Strangely, I have ZERO charging issues with my SFA16-41

    I sent the SFE16-42 to Acer's Repair Center earlier this month (May 2024), and they replaced the motherboard. However, within a couple of days of receiving the 'repaired' laptop, the same charging (or lack thereof) returned. I'm using it right now, connected to the Acer OEM adapter that came with the unit, but it's not charging. I thought maybe my portable 2nd display's power-on-USB draw was a factor, but no: intermittent non-charging still shows itself wit4h laptop only.

    I wish Acer or someone would solve this SFE16-42 issue; I like the laptop, and riding the warranty repair merry-go-round leaves me without my dedicated laptop for a particular project that requires one. (No, dual booting nor VM Fedora on the SFA16-41 is NOT an option. I did, however, I did configure dual boot on the SFA16-41 temporarily, but could not reproduce the charging issues I'm having with the SFE16-42. I reconfigured for Win11 Pro boot only after testing.)