How do I get the HD Graphics 620 30.0.101.1340 driver? The diagnostic didn't offer it as an update

DF739
DF739 Member Posts: 2 New User
edited June 22 in Aspire Laptops

I need this version for a game, but the diagnostic didn't offer it as an update.

TIA

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Angel_Maripan
    Angel_Maripan Member Posts: 1 New User

    I have the same problem but I don't know if those drivers will work for me now in 2024

    I got exactly this notice

    "The installed version of the Intel graphics driver has known issues.
    Please install the latest driver version.

    Would you like to visit the following URL to download the driver?

    https://downloadcenter.intel.com/product/80939/Graphics

    Intel(R) UHD Graphics 605
    Installed: 27.20.100.8189
    Minimum required: 30.0.101.1340"

    I already saw people consulting on the Intel website, but I get that I can't download the drivers because something on my device doesn't let me do it.
    In addition to telling me that I already have the updated version with this message:

    "A driver provided by a custom computer manufacturer has been installed on your computer. The Intel® Driver and Support Assistant cannot update the driver. Installing a generic Intel driver instead of the driver provided by the custom computer manufacturer may cause technical problems. Please contact Acer to obtain the latest driver for your computer."

  • Puraw
    Puraw ACE, Member Posts: 12,843 Trailblazer
    edited June 22

    If you are on Windows11 23H2 version 22631.3737 you should not install any GPU drivers as Windows Update will just replace any driver that is not endorsed by Acer, you are wasting your time. What you should do is uninstall all display drivers in Safe Mode with DDU and just reboot, Windows will reinstall the latest Acer drivers/firmware before these are made available on the Acer Support site, but you must have Optional Updates enabled in the Advanced settings of Windows "Check for updates".
    https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html