nitro 50 Shell error help pls what to do?

Snape
Snape Member Posts: 1 New User
edited September 2023 in Nitro Gaming

I bought a nitro 50 computer connected all the wires, I start the computer and the shell error and so on what to do?

[Edited the thread to add model name to the title and add issue detail]

Answers

  • Your new Nitro 50-6xx desktop, as you didn't say the exact model number, is under Acer 12 months warranty, don't open it or do anything to its software and try to repair it, send it or take it to Acer Tech Support in your area and country. This error that you are having trouble booting your desktop with is because of a UEFI Interactive Shell error. This error can occur when the UEFI bootloader is corrupted, or the BIOS settings are incorrect. I don't recommend that you attempt to fix this problem yourself as this should not be happening to a new PC, as you will need to open your desktop which will void your warranty and Acer Tech Support are the best people to fix your laptop.

  • Puraw
    Puraw ACE, Member Posts: 14,108 Trailblazer

    If you bought the laptop without an OS you will have to load either Linux or Windows on it, or bring it to Acer Services in your country to do that for you.