Acer Helios 300 predator PH315-54 - Keybord not working, tried it all?

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Montax93
Montax93 Member Posts: 1 New User
edited September 2023 in Predator Laptops

Hi,

I need your expertise!

I have had this computer for nearly 2 years and always had it plugged in into monitor and external keyboard. But now, when i bought a new computer and was about to sell this one and had unplugged everything the keyboard isn't responding. At all.

The lights turns on as i turn the computer on but that's it…

What i have i done so far:

  • Keys respond when i go to BIOS and press F1-F9 depending on what i want to do. (doesn't work in normal view).
  • Gone to the Device Manager, keyboard. It says it works fine. Tried update driver. Nothing to be updated.
  • Uninstalled the keybaord, restarted, nothing.
  • Reinstalled windows 11, nothing.
  • Troubleshooting thru windows, nothing.
  • Updated Windows to the newest version. Nothing.

Please share all your expertise. I am out of ideas…

// Oscar

Answers

  • Commodore_1995#
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