Acer XC-1660G-UW98 HDMI1 & HDMI2 output to monitor is in grayscale

The image is still correct, but there is no color. Is there a solution for this problem. Thank you.

Answers

  • Larryodie
    Larryodie Member Posts: 1,658 Community Aficionado WiFi Icon

    System, Display: Advanced Display: Display Properties for your display OR the color is turned down on the physical monitor menu (monitor menu)

  • pamccoy53
    pamccoy53 Member Posts: 2 New User

    Thanks Larryodie for the response. The monitor is fine. I noticed when I first power on the PC that the color is present, then a few seconds later, the color drops out and the monitor is grayscale or black & white. The display properties, to the best of my ability, seems fine.

  • Larryodie
    Larryodie Member Posts: 1,658 Community Aficionado WiFi Icon

    Try a new HDMI Cable. I think 2.1 is the newest otherwise, I suppose that you'll have to do a reset (saving your data )

    Unless it is possibly just as app related ??

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Does the issue happen ever when in the BIOS? If it is only in Windows then the issue is likely something Windows is doing…

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