I have been using an Acer Predator monitor XB273U since Oct 2020 with no problems. In all this time, I've only have ever used the left-hand side USB ports. Recently, I tried to connect a gaming controller and a USB Microphone to the rear USB ports, but neither shows up and neither functions with programs that they function with when connected to the Left-Hand monitor USB ports. I notice that the plastic guides on the left-hand side ports are blue and the plastic guides on the rear USB ports are white. Does that mean that the left-hand ports are USB 3.0 and the rear ports are USB 2.0? If so, is this a possible cause of why neither of my devices work with the rear USB ports? Thanks for the community support.
[Edited the thread to add issue detail and to hide sensitive information]