Aspire A315-53G keyboard and mouse gone out of nowhere

ManoBob
ManoBob Member Posts: 2 New User

After having trouble with startup, sometimes went on sometimes dont, unplug the batt and all got ON again etc, than out of nowhere the mouse and keyboard didnt react.
The on key on the keyboard is working and its the only works on the keyboard, cant even get in the bios now.
External usb mouse and keyb do work.
Have reset the mainb with the little knob inside near the ssd, have disconnect the bios batt for few hours , have updated the Bios just for sure , have tried other windows 10 on other ssd etc. but notihing brings back the keyb/mouse
Some one any idea? or do we have to conclude the mainboard is stuck.
Kids regards.

Answers

  • Hello! I would try to disconnect the lithium battery, keyboard and touchpad from the motherboard first. Check the keyboard and touchpad connectors for any broken tracks.

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  • ManoBob
    ManoBob Member Posts: 2 New User

    Hay egydiocoelho , tnx for anwer. I did all of that already but did it again just to be sure .
    unfortualy nothing of all help so i think mainb got defect but it is strange both keyb and mouse at once.
    Simple thinking i would say there must be a chip or resistor or something got gone out of nowhere but thats not what i can solve.
    I was hoping someone came with a sience fiction solution haha but am afraid the solution is other mobo.
    Thanks for answering! :)

  • Puraw
    Puraw ACE, Member Posts: 13,009 Trailblazer

    After checking the touchpad cable connector, and still no response, run the Keyboard Troubleshooter.

    If still no results, uninstall Touchpad and 12C HID drivers with Device Manager, make sure internet is working and just reboot.

  • Who controls the keyboard and touchpad, is the super io. Without an electrical schematic, it is difficult to analyze.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)