Acer A515-56 77M7 Screen scrambling then turning black - what are my options?

RossyB
RossyB Member Posts: 1 New User
edited August 2023 in Aspire Laptops

Hi,

First post so apologies if I've mis-categorised this. I've been on with Acer chat but they've suggested I need to pay £60 just to send the laptop off in order to get a quote for a repair. I bought my Acer A515-56 77M7 second hand so it's out of warranty. I've only been using it a week but so far I've had 3 instances of the screen scrambling, then turning black. I have to reset the laptop for it to work again. I've checked the drivers and they seem to be up to date. I don't really know what else to do other than to take it to a 3rd party repair service provider. I've usually just been browsing Chrome when the issue happens so nothing graphically intensive.

Does anyone know what this problem might relate to and can suggest any fixes, or does it sound hardware related?

Thank you in advance,

Ross

[Edited the thread to add model name to the title]