Acer Nitro 5 515-54 Backlight not working today

Phipher
Phipher Member Posts: 2 New User
edited August 2023 in Nitro Gaming

The red lighting that usually is present when I begin typing on the keyboard is no longer functioning and I don't know why or what I should be checking in order to troubleshoot the problem whether it be hardware or software. Any help or tips would be welcome. The only notable thing I remembering happening today is that the laptop had a short fall onto my carpet floor.

Answers

  • Phipher
    Phipher Member Posts: 2 New User
    edited August 2023

    I figured it was a hardware problem so powered off my laptop and went straight to the motherboard to start disconnecting and reconnecting components including the battery as well as brushing off dust. The lights work as intended now but unfortunately I would not be able to tell anyone with specificity what it was that produced the issue. My wild guess is that it was the battery.