Extensa 15 EX215-54 not turning on and not charging

ckalvikattekar
ckalvikattekar Member Posts: 1 New User

y extensa 15 EX215-54 not charging. I used it a few days ago, then today, it's not turning ON. When I plugged in the charger, it's not charging up also. For 2 seconds, charging indicator blinked but nothings happening after that. I tried changing the charger, but result is same. What could be the issue?

Answers

  • Hi @ckalvikattekar if the new charger is the same or compatible and does not work either, the problem is in the internal charging electronics, which is the same as that which allows direct power to the equipment or a short in the battery, a technical service would have to check it so that it can be verified with the technical means that they have available.

    Also try to perform a reset, although I don't think I can solve anything with this, but try:

    Thank you.
    All the best.

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  • billsey
    billsey ACE Posts: 34,697 Trailblazer

    A blinking battery indicator is often a sign the battery has gone bad. Yours is quite a bit young for that to be happening though. Are you sure both chargers are working?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.