acer predator helios 300 Boot up troubleshooting

Ark62629
Ark62629 Member Posts: 2 New User
edited August 2023 in Predator Laptops

Hello, i shut down my acer predator helios 300 gaming laptop in middle of a windows update. Now it doesnt boot up and it runs to safe mode. I made a bootable usb that has windows 11 installed in it and whenever i try installing windows 11 it doesnt detect my ssd. But in the bios it is detected. Why?

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,701 Trailblazer
    edited August 2023

    It would be nice if you told us which Predator Helios 300 like PH315-xx laptop model you have, but anyway you need to do this:

    Go to your PH315-xx laptops Acer Driver & Manual page and download the IRST (Intel® Rapid Storage Technology) Driver then unzip this driver and put the unzipped driver onto the Win-11 installation USB, when you get to the Win-11 installation section "Where do you want to install Windows?" go to > Load driver > then install this IRST driver as that will make your M.2 boot drive be recognized > then go and format the boot drive and continue the Win-11 installation. That is all that you have to do.

  • Ark62629
    Ark62629 Member Posts: 2 New User

    hello, thanks for your reply and your time looking into my problem. I fixed the problem already. Thanks