PredatorSense thinks my Helios 16 4080 is 25c when it's actually 100c and doesn't activate the fans

legion22
legion22 Member Posts: 2 New User

Hi all, month-old Helios 16 owner here. Updated all drivers except the Intel iGPU one, and PredatorSense is the latest as well.

I've noticed that my Helios 16 (or specifically PredatorSense) has trouble reading temperatures correctly after waking up from sleep. Killing and opening the app again does not help. The only thing that works is a restart. It has happened about 5 times so far. The latest time was the most serious.

I woke up the laptop (it was still cold), opened a Youtube video and some other tabs in Firefox and then left the room for 2 minutes. When I came back, I jumped and shouted when I touched the keyboard deck, it was extremely hot. PredatorSense, which is always running 24/7, said the "CPU" was 25c but I immediately opened HWInfo which said that all my CPU cores were near 100c. The fans were not moving at all. I made it restart immediately and it went back to normal.

So there are two serious problems here.

1) why opening several tabs in Firefox is causing the CPU cores to reach 100c.

2) why predatorsense is not reading temperatures correctly as HWInfo and not starting the fans.

If I had come back to my laptop a few seconds later, I think the chassis would be 100c, and the laptop would be damaged and I would be hurt when I touched it. BTW, it works well in gaming or doing work, it's just PredatorSense glitching after sleep.

Answers