Acer Predator Helios 300 PH315-55-79ZV : RAM underperforming

iamCalR

I've had the laptop for about 6/7 months and haven't really played any demanding games until now. And I noticed some frame drops that I wasn't getting on my old PC, even though this laptop has much greater specs.

I ran a couple of benchmarks on UserBenchmark using different fan + power settings, and noticed that my RAM was always underperforming. See below:

No turbo + Acer power mode:  https://www.userbenchmark.com/UserRun/63545610

No Turbo + High performance power mode:  https://www.userbenchmark.com/UserRun/63555383

Turbo mode + Acer power mode:  https://www.userbenchmark.com/UserRun/63555383

Turbo mode + High performance power mode:  https://www.userbenchmark.com/UserRun/63555870

I was already looking into upgrading to more/faster RAM as one game in particular eats up tons of RAM. But it seems a bit pointless to upgrade if I can't get the RAM running at it's potential anyway.

The above tests were using the battery charge limit at 80%. I have since done tests at 100% battery as recommended in other posts. This did not fix the issue either.

I have the latest Nvidia and Windows updates.

Any ideas on what could be holding the RAM back?

StevenGen

https://community.acer.com/en/discussion/690156/acer-predator-helios-300-ph315-55-79zv-ram-underperforming

The Predator Helios PH315-55 laptop is a great gaming laptop and right up there in the Acer range, your laptop comes with the new DDR5-4800MHz that is highlighted blue below at 8GB that is fitted to your laptop, or you can upgrade to the yellow highlighted 16GB modules also of memory modules that Acer recommends below:

The only other thing that you can do besides installing the NVidia provided gpu driver is to make sure that whenever you install these drivers you do a Clean Install of the new driver, so that it uninstalls the previous Nvidia driver, also install the GeForce Experience software and play the game(s) under this software’s settings and also set your NVidia control panel for these games to ONLY play these games with the NVidia gpu processor, as doing all this will make sure that your laptop is setup to what NVidia settings should be for your games. Otherwise increase the ram from 16GB total to a total of this laptops max at 32GB with the 2x 16GB DDR4800MHz that Acer lists in this laptops SG above.

Also make sure that all the Windows Updates are installed, install this laptops latest bios version and update the Intel graphics of this laptops integrated graphics by installing the Intel® Driver & Support Assistant scan and update all the Intel drivers to their latest also. Try all this as doing all these things will defiantly make your games run better, with no FPS drops and your ram will be at 100%, don't believe these benchmarks too much as they don't mean much, and you can be fooled very easily and/or they give a wrong reading(s).