SFX14-42G-R607 Swift X USB-C Charging Issue (Laptop Beeps and Screen Flashes)

schmidtyz24
schmidtyz24 Member Posts: 1 New User
edited August 2023 in Swift and Spin Series

When plugging a USB-C Charger into the computer to charge it while the computer is on, the computer beeps and the screen flashes as if the laptop is freaking out. Is there a problem with the laptop? Why would it do this?

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,549 Trailblazer

    The beep you hear when plugging-unplugging an Acer laptop is a standard feature build-in the MOBO. The screen flickering is a result of the Power Plan that boosts the CPU power from 75 to 100% when you plug-in the USB-C charger. There is no problem with your Swift X laptop.

  • Markillson
    Markillson Member Posts: 1 New User

    Hi

    I have the same issue (although I understand it's not an issue). Now associated with this I have a problem where the laptop does not take any charging from my USB-C monitor when it enter sleep mode.

    My setup is USB-C docking monitor which provides sufficient watt to power the laptop, send data and display etc. When I leave the laptop for any reason, including locking the screen, putting it into rest/sleep, I find that 8/10 times when I return it has turned completely off. When I reboot it I can't understand why, until today when I noticed that it is actually drained of power. It seems as if it won't take power from the monitor USB-C plug when it goes into sleep? This is not an issue with my other laptop of different brand. Any solution?