Acer SP313-51N stylus pen has stopped functioning correctly

error104
error104 Member Posts: 2 New User

Hi, recently my pen has stopped being able to draw and only erases even if I don't use the erase button. I am pretty perplexed as to what action I should take as I couldn't find a solution upon researching online. Could I get some help as I tend to take most of notes using it?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,174 Trailblazer

    Unfortunately that is a sign that the pen needs replacing, see below for the replacement Acer part number or look at the troubleshooting diagram for the stylus pen from this laptops SG.

  • This article may help: https://community.acer.com/en/kb/articles/14245-instructions-for-replacing-an-active-stylus-tip

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  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    It sounds as if the erase button is stuck, rather than the pen tip being worn…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.