Is the Acer Support WebSite out of order?

Ianw329

I just bought a new laptop and am trying to download manuals and possible updates while it completes it's first charge cycle Before I turn it on for the first Time.

I have successfully registered it to my account; It shows up under my list of products.

I go to the driver/manual download page and cannot access any of the downloads or in-page tabs for answers, community or product details.

I went to the support pages for my other products and cannot access anything there either.

Ianw329

I usually use the firefox Browser to surf the net.

It looks like FireFox is not compatible with The Acer Support website.

I just tried Microsoft Edge and the Page is working for Microsoft

billsey

Yeah, they are making changes to the support site and things are currently broken with Firefox. Just use Edge or Chrome until they get it fixed.

billsey

It actually does work, after you return from the error message it shows as done. :)

Ianw329

I usually use the firefox Browser to surf the net.

It looks like FireFox is not compatible with The Acer Support website.

I just tried Microsoft Edge and the Page is working for Microsoft

GAMING6698

https://community.acer.com/en/discussion/689713/is-the-acer-support-website-out-of-order

Try this -

https://www.acer.com/us-en/support/drivers-and-manuals?utm_source=community&utm_medium=sidesideicons&utm_campaign=assistancebyacer

billsey

Yeah, they are making changes to the support site and things are currently broken with Firefox. Just use Edge or Chrome until they get it fixed.

Ianw329

The like button is broken too.

billsey

It actually does work, after you return from the error message it shows as done. :)