Is the Acer Support WebSite out of order?

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Ianw329
Ianw329 Member Posts: 3 New User

I just bought a new laptop and am trying to download manuals and possible updates while it completes it's first charge cycle Before I turn it on for the first Time.

I have successfully registered it to my account; It shows up under my list of products.

I go to the driver/manual download page and cannot access any of the downloads or in-page tabs for answers, community or product details.

I went to the support pages for my other products and cannot access anything there either.

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  • Ianw329
    Ianw329 Member Posts: 3 New User
    Answer ✓
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    I usually use the firefox Browser to surf the net.

    It looks like FireFox is not compatible with The Acer Support website.

    I just tried Microsoft Edge and the Page is working for Microsoft

  • billsey
    billsey ACE Posts: 32,740 Trailblazer
    Answer ✓
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    Yeah, they are making changes to the support site and things are currently broken with Firefox. Just use Edge or Chrome until they get it fixed.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • billsey
    billsey ACE Posts: 32,740 Trailblazer
    edited August 2023 Answer ✓
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    It actually does work, after you return from the error message it shows as done. :)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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