I downgrade my Acer Nitro 5 AN515-57 how can I fix it

Liam98
Liam98 Member Posts: 2 New User

Hello, I downgrade my laptop from windows 11(original) to windows 10 but now my laptop can't use touchpad and nitrosense I think there are more problem but that what I have found. What can I do to turn the system back to original. Thank you

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,712 Trailblazer

    You cannot and shouldn't downgrade a Windows11 machine. Acer won't provide drivers and you will experience nothing but trouble trying to run Windows10 with 3rd party drivers on a Windows11 BIOS/motherboard. Bring the laptop to Acer Services in your country to reset the system to factory defaults and install OEM Windows11. There will be a small service charge, in the Philippines $25.

  • Liam98
    Liam98 Member Posts: 2 New User

    Hey everyone! I just wanted to say thank you for all of your help. I ended up reinstalling Windows 11 and it seems to be working smoothly now. I made sure to install all of the necessary drivers, so fingers crossed I won't have to go through this again. But hey, it's always good to have a backup plan just in case! Thanks again for your support.