My Acer Spin 1 SP114-31 Series will only turn on if I hit the battery reset button

Jasminnneee
Jasminnneee Member Posts: 3 New User

I have an Acer Spin 1 SP114-31 Series and recently it shut off I tried everything and it came on after I hit the battery reset and the turn on button a couple of times, it’s been like that for a few days now. When I turn it on it works fine but I can’t put it on sleep or shut it down, because when I do that, it makes a cut out noise and then won’t turn on until I click the battery reset and power on. sometimes it comes on when I do it once and other times it takes ages. Does anyone know why it’s like this?