acer predator helios neo 16 is this normal?

Anas060
Anas060 Member Posts: 3 New User
edited August 2023 in Predator Laptops

i got this acer predator helios neo 16 and it has some unusual effect on the screen, is it normal?, im worried.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,451 Trailblazer
    edited August 2023

    The Predator Helios PHN16-71 if that is the model number of your laptop, has some very high spec LCD screens which come in refresher rates of up to 165Hz and the specs sRGB, 165Hz, WLED Backlight, With LED Driver, Reverse I/F, Matte, G-Sync / FreeSync, eDP1.4b, PSR2, OD, G-synv, F-sync of the LCD screens below. The picture that you have shown above, and you say that it has an "unusual effect " means nothing, as you haven't said, when this image happens and what unusual affects you are experiencing? As just showing one image of an LCD screen with some backlights mean nothing, are the LCD normal screen screens images affected, are you getting any image errors or imperfections like ghosting, colour fading etc etc give us more details as image problems could be from many sources and things happening to the LCD image..

  • cyclic
    cyclic Member Posts: 14

    Tinkerer

    no it does not happen in my acer predator helios neo 16 i5 variant

  • Nightfear
    Nightfear Member Posts: 8

    Tinkerer

    hi,
    that’s a backlight bleeding, unfortunately if you send your laptop to Acer, they’re going to say that this is all but normal but it isn’t… can’t do anything…

  • Anas060
    Anas060 Member Posts: 3 New User

    its pretty frustrating when you buy such an expensive laptop and the manufacturers doesnt give you any positive response

  • Anas060
    Anas060 Member Posts: 3 New User

    nah man in bios its still the same, anyway thanks for the help