My laptop Acer A515-52G-70JG won't boot without it's factory ram at the left side slot

manyak
manyak Member Posts: 1 New User
edited August 2023 in Aspire Laptops

I have an Acer A515-52G-70JG and I want to upgrade its ram from 8gb (2x4gb) to 16gb (2x8gb). However when I install the two 8gb rams, it fails to boot, but the power on led is on. What I found was that whenever I install one of the factory ram into the left side ram slot, it turns on. Has anyone encountered this and can you help me?

[Edited the thread to add model name to the title]

Answers

  • Hello! Have you tried connecting only the original factory ram memory in the two slots? It's interesting to check for a slot fault as well.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Puraw
    Puraw ACE, Member Posts: 13,018 Trailblazer

    Compare the NON-ECC, CL 22 and PC4-25600 specs between the original 4GB and the new 8GB modules, if they match.

    Crucial is recommending: DDR4-3200 • CL=22 • NON-ECC • SODIMM • 260-pin • 1.2V • 2Rx8/1Rx8 • PC4-25600 for your model:

    https://www.crucial.com/compatible-upgrade-for/acer/aspire-5-a515-52g

  • Hi @manyak are the two modules of the same characteristics?

    What brand and model are they?

    Tell me the ID they have.

    These are the characteristics of the modules of your equipment that appear in the service manual:

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)