Swift SF514-55TA - Sihost.exe error & How to boot from usb (with can't find any drives error)

Pk_Veritas
Pk_Veritas Member Posts: 2 New User

So A Sihost.exe error popped out.

I can enter the welcome screen but then it will be stuck there. the error box will pop out again & the lower taskbar will keep flashing.

I tried entering the advanced system but

  1. System recovery says I need to pick my OS environment and choose System Restore
  2. And the repair says that it can't repair my laptop & I should try the others in the advanced system
  3. I'm trying to reboot the computer from a usb drive however an error saying "We Couldn’t Find Any Drives when installing Windows 10 or Windows 11" popped out.
    1. I tried putting the Intel Rapid Storage Technology (iRST) in the same usb however it doesn't seem to be the right one.
    2. It should be a Zip but only a .exe appeared.
    3. There is also 2 files I;m not sure which one

I'm super desperate right now. I appreciate any help I can get, thank you kind humans.



I tried following this tutorial for num. 3
Due to new features available with these products, a driver is required for the Intel Rapid Storage Technology (iRST). To use this driver during the installation of Windows , please use the following steps:

Download the Intel Rapid Storage Technology driver.
Extract the ZIP file, and copy the extracted files on a USB drive. Connect this USB drive to the system where you are installing Windows 10.
On the page where you select the drive to use, click Load Driver.
Click Browse, and navigate to the folder on the USB drive with the previous extracted files. When you selected this folder, click OK.
Select Intel RST VMD Controller 9A08 (TGL), and click Next.
The selected driver will be loaded, and the SATA drive will become available for selection on the screen.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,505 Trailblazer

    Instead of Clean installing Windows I would have tried first the repair the system file Sihost.exe in Safe mode with DISM online and SFC. It may be too late to try that now after the clean install Windows with USB failed. See if you can get the Troubleshoot menu by booting and as soon as you see the Acer logo press Alt+F10. If you managed to get the Troubleshoot menu, click on Advanced and Restart>F4 or 4>Safe boot. In safe boot open the command prompt as administrator and paste this line and press Enter: Dism.exe /online /cleanup-image /restorehealth this should complete successfully, if not rerun, the run in the same Command Prompt window: SFC /scannow
    This should find and repair the Sihost.exe file, rerun the SFC command till you get No integrity violations.

    If none of this works and you cannot boot with a Windows Recovery flash drive made on another Windows10 PC (a recovery drive not the USB drive with the ISO file to Clean install Windows) I recommend bringing your laptop to Acer Services in your country to reset the system to factory defaults for a small service fee ($25 in the Philippines).