My CP714-1WN keeps shutting down

johnnap

When my new CB goes into sleep mode, it actually shuts down and it does not respond when I attempt to turn it awaken it. The only way to turn it back on is to hold the power button for 20 seconds to restart it. Any suggestions?

StevenGen

https://community.acer.com/en/discussion/689125/my-cp714-1wn-keeps-shutting-down

Download the User Manual and see if it has anything about the OS sleep mode, as that is the place to look in. Acer does not have support for Chrome OS or Chrome Enterprise, so you will need to search Google and get your information from there.

billsey

You can also get that type of behavior with some apps. Try a powerwash and test before adding any apps, then test again after putting your normal stuff on.