Please wait while we install a system update

Priyabhandari Member Posts: 1 Newbie

Only seen this line but not starting laptop


  • Puraw
    Puraw ACE, Member Posts: 7,026 Pathfinder

    It may take an hour for a Windows update to install depending on your laptop model, CPU, RAM and system. If after 1 hour still a black screen, force shutdown by pressing the Power Button 5-10 seconds. This will cause some bad system files. Boot to the Acer logo and press Alt+F10 to get the Troubleshoot screen, now you can select "System Restore to an earlier point" or "Reset this PC without losing your files".

  • thirdie25
    thirdie25 Member Posts: 1 New User
    edited August 2023

    what will i do if my computer doesn't force shutdown? please it's been 2 hours since this happened

  • billsey
    billsey ACE Posts: 31,167 Trailblazer

    Just let it run with power connected. If it's downloading a really big update over a wireless connection it might take a long time.

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