Acer Aspire 3 constant white screen works fine when connected to external monitor.

PaulMono
PaulMono Member Posts: 1 New User
edited July 2023 in Aspire Laptops

Any solution for a aspire 3 laptop whit constant white screen. laptop works fine when connected to external monitor.

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    Hi @PaulMono can you please indicate the exact model of the computer and the version of Windows installed?

    When the computer boots can you see the Acer logo?

    Can you access the BIOS setup?

    If you can see from an external monitor, the problem is with the screen itself.

    Thank you.
    All the best.

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